This privacy statement was updated on 01/12/22 and applies to citizens and legal permanent residents of the European Economic Area.

In this privacy statement, we explain what we do with the data we obtain about you via We recommend that you read this declaration carefully. When we process your data, we comply with the requirements of privacy legislation. This means, among other things, that:

  • we clearly indicate the purposes for which we process personal data. We do this by means of this privacy statement;
    we aim to limit our collection of personal data to that which is necessary for legitimate purposes;
  • we first ask for your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data, and we request the same from parties processing personal data on our behalf;
    we respect your right to access, correct or delete your personal data if you so request.

If you have any questions or would like to know exactly what data we store, please contact us.


  • Personal data -any information relating to an identified or identifiable natural person.
  • Processing - any operation or set of operations performed on personal data or sets of personal data.
  • Data subject - a natural person whose personal data is being processed.
  • Child - an individual under the age of 16. We do not intend to collect or knowingly collect information from children. We do not target children with our products and services.

Data protection principles

We are committed to the following data protection principles:

  • Processing is legal, fair and transparent. Our processing activities have legitimate grounds. We always consider your rights before processing personal data. We will provide you with information about processing on request.
  • Processing is limited to the purpose. Our processing activities correspond to the purpose for which the personal data was collected.
  • Processing is carried out with a minimum of data. We collect and process only the minimum amount of personal data required for any purpose.
  • Processing is limited to a certain period of time. We will not keep your personal data longer than necessary.
  • We will do our best to ensure the accuracy of the data.
  • We will do our best to ensure data integrity and confidentiality.

Rights of the data subject

The data subject has the following rights:

  1. Right to information - which means you need to know whether your personal data is being processed; what data is being collected, where it comes from and why and by whom it is being processed.
  2. Right of access - this means that you have the right to access the data collected from / about you. This includes your right to request and obtain a copy of your collected personal data.
  3. Right of rectification - this means that you have the right to request the rectification or deletion of your personal data that is inaccurate or incomplete.
  4. Right of deletion - this means that under certain circumstances, you can request that your personal data be deleted from our archives.
  5. Right to restrict processing - meaning that certain conditions apply, you have the right to restrict the processing of your personal data.
  6. Right to object to processing - in some cases this means that you have the right to object to the processing of your personal data, for example in the case of direct marketing.
  7. Right to object to automated processing - this means that you have the right to object to automated processing, including profiling; and not to be subject to a decision based solely on automated processing. You can exercise this right whenever there is a result of profiling that produces legal effects concerning you or significantly affecting you.
  8. Right to data portability - you have the right to obtain your personal data in a readable format.
  9. Right to complain - in the event that we refuse your request under access rights, we will provide you with a reason why we are refusing. If you are not satisfied with the way your request has been dealt with, please contact us.
  10. Right to assistance from the supervisory authority - this means that you have the right to assistance from a supervisory authority and the right to other legal remedies such as claiming damages.
  11. Right to withdraw consent - you have the right to withdraw any consent given for the processing of your personal data.

The data we collect

The information you provide to us
This may include your e-mail address, name, billing address, home address, etc., and is mainly used to provide you with services or to improve your experience on our site. We record the information you provide so that you can carry out all the activities available on this website (rate a product, leave a comment, etc.). This information includes, for example, your name and e-mail address.

Information automatically collected about you
This includes information automatically stored by cookies and other session tools. This information is used to improve your customer experience. When you use our services or view content on our website, your activities may be logged.

Information from our partners
We collect information from our trusted partners with the confirmation that they have legal grounds to share this information with us. This is either information you have provided to them directly or information they have collected about you for other legal reasons.

Public information
We may collect information about you that is publicly available.

What we collect and store

During your visit to the site, we may track :

  • Products you've seen: we use these, for example, to display products you've recently seen.
  • Location, anonymized IP address and browser type: we use them to estimate taxes and delivery charges.
  • Delivery or service address: we will ask you to enter this to estimate delivery or travel costs before you place your order, and to send you the order!

We use cookies to track the contents of your shopping cart while you are browsing our site.

When you register or purchase on our website, we will ask you to provide information including your name, billing address, shipping address, email address, telephone number, payment/credit card details and possibly account details such as login and password. This information will be used for :

  • Sending information about your account and order
  • Respond to requests, including refunds and dissatisfactions
  • Payment processing and fraud prevention
  • Set up your account in our store and in the subscriber area
  • Comply with any legal obligation, such as tax calculation
  • Improve our commercial offers
  • Send you marketing messages, if you choose to receive them

Where applicable, if you create an account, we store your name, address, e-mail and telephone number, which will be used to pre-fill the order validation for future orders. You have direct access to all your information on the my account and profile page. You can modify or delete all your information from the Profile page.

We generally store your information for as long as we need it for the purpose for which we collect and use it, and we are not legally obliged to continue to store it. For example, we store order information for 3 years for tax and accounting purposes. This includes your name, e-mail address and billing and delivery addresses; these documents will be anonymized if you request the deletion of your personal data.

We also store comments or notices, if you choose to send them.

Who in our team has access to the data

Members of our team have access to the information you provide. For example, this site's administrators and business managers have access to :

  • Order information such as what was purchased, when and where it should be sent, and
  • Customer information such as your name, e-mail address and billing and shipping information.

Our team has access to this information to process orders and/or perform services, process refunds and assist you.

DMP Consent : Complianz | GDPR/CCPA Cookie Consent

Complianz GDPR Cookie Consent does not process any personally identifiable information, which means there is no need to add any text to your privacy policy about this extension. The cookies used (all functional) will be added automatically to your cookie policy. You can find our privacy policy here.

By using this extension, you can store personal data or share data with an external service. Learn more, including what you need to know about our privacy policy.

Display acceleration: litespeed-cache

This site uses caching to facilitate faster response times and a better user experience. Caching potentially stores a copy of each web page displayed on this site. All cache files are temporary and are never accessible to a third party, unless required to obtain technical support from the cache extension provider. Cache files expire according to a schedule set by the site administrator, but can easily be purged by the administrator before their natural expiration, if necessary.

Non-connected third parties :

  • and youtube. com for obvious privacy reasons are not logged in but may set their cookies on your browser. Please log out of your Facebook and Google accounts so that your session on this site is not identified.

We only work with processing partners who can ensure an adequate level of protection for your personal data. We disclose your personal data to third parties or public officials when we are legally required to do so. We may disclose your personal data to third parties if you have consented or if there are other legal grounds.

1. Purpose, data and retention period
1.1 Contact - By telephone, post, e-mail and/or web forms
For this purpose, we use the following data:

  • Name, address and city
  • Email address
  • Username, passwords and other account-specific data
  • IP address
  • Location
  • Phone number
  • Other :
  • Company

The basis on which we may process this data is :

  • Consent obtained
  • Shelf life

We keep this data until the end of the service.

1.2 Payments
We use the following data for this purpose:

  • Name, address and city
  • Email address
  • Username, passwords and other account-specific data
  • IP address
  • Location
  • Phone number

The basis on which we may process this data is :

  • Consent obtained
  • Shelf life

We keep this data until the end of the service.

1.3 Account registration
We use the following data for this purpose:

  • Name, address and city
  • Email address
  • Username, passwords and other account-specific data
  • IP address
  • Location
  • Photos
  • Phone number

The basis on which we may process this data is :

  • Consent obtained
  • Shelf life

At the end of the service, we keep this data for the following number of months: 24 months

1.4 Newsletters

  • By default, we do not send any of your data outside this site, with the exception of newsletter subscription data and our hosted forms. This information remains in the EU and is hosted in compliance with the RGPD, by the MAILER LITE solution with your double consent (Double Opt'in).

1.5 To support the services or products your customer wishes to purchase or has purchased

  • to be specified

1.6 To comply with legal requirements

  • We process your personal data in order to fulfill obligations arising from the law and/or use your personal data for options provided by law. We reserve the right to anonymize personal data collected and to use such data. We will only use data outside the scope of this policy if it is anonymized. We will store your billing information and other information collected about you for as long as necessary for accounting purposes or other obligations arising from the loI.We may process your personal data for other purposes not mentioned here, but which are compatible with the original purpose for which the data was collected. In doing so, we will ensure that:
    • the link between the purposes, context and nature of the personal data is appropriate for further processing;
    • further processing would not harm your interests, and
    • there is a suitable backup for the treatment.

1.7 Compile and analyze statistics to improve the website.

  • to be specified

1.8 To be able to offer personalized products and services

  • to be specified

1.9 Deliveries

  • to be specified

2. Cookies
We use cookies for the following purposes:

  • To manage your consent and read our cookie management policy, please visit the page
  • Necessary cookies: these cookies are necessary for you to use certain important functions on our website, such as logging in. These cookies do not collect any personal information.
  • Functionality cookies: these cookies provide functionalities that make using our service more convenient and allow us to offer more personalized features. For example, they may remember your name and e-mail address in comment forms. So you don't have to re-enter this information the next time you comment.
  • Analytical cookies : these cookies are used to track the use and performance of our website and services.
  • Advertising cookies : we do not display advertisements on this site. For your information, these cookies are used to serve ads that are relevant to you and your interests. They are also used to limit the number of times you see an ad. They are generally placed on the website by advertising networks with the permission of the site operator. These cookies remember that you have visited a website and that this information is shared with other organizations such as advertisers. Targeting or advertising cookies are often linked to the functionalities of advertising networks (Google Ads, Facebook Ads, etc.).
  • Facebook: If you do not want Facebook to associate your visit to our site with your Facebook account, please log out of your Facebook account.

How can I control cookies?
You have the right to decide whether or not to accept cookies.

You can delete cookies stored on your computer via your browser settings. Learn how to better manage your traces on the web on the CNIL website.

You can also control certain third-party cookies by using a privacy-enhancing platform, such as or For more information on cookies, visit

3. Security
We are committed to the security of personal data. We take appropriate security measures to limit misuse and unauthorized access to personal data. This ensures that only the necessary people have access to your data, that access to data is protected and that our security measures are regularly reviewed.
The security measures we use consist of:

Username and password
Security software
HTTP Strict Transport Security
No Referrer When Downgrade header

4. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties manage your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.

5. Changes to this privacy statement
We reserve the right to make changes to this privacy statement. We recommend that you check this privacy statement regularly for any changes. In addition, we will actively inform you whenever possible.

6. Accessing and modifying your data
If you have any questions or would like to know what personal data we hold about you, please contact us. You can contact us using the details below. You have the following rights:

You have the right to know why your personal data is needed, what will happen to it and how it will be used.

7. Right of objection and withdrawal

We are committed to offering you a right of opposition and withdrawal with respect to your personal information.
The right of opposition is understood to be the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.

The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appear, for example, on a mailing list.

To exercise these rights, please contact us at
Our contact details:
Email: via the form on the contact page
Telephone: .

Right of access

We undertake to recognize the right of access and rectification of the persons concerned who wish to consult, modify or delete information concerning them.
To exercise these rights, please contact us at
Our contact details:
E-mail: via the form on the contact page
Telephone: .

Contact information

For any request, please send an e-mail using the form on the "contact" page.

So that we can help you as efficiently as possible:

Please provide us with the following information:

  • The username or e-mail address of the account(s) concerned
  • The nature of your relationship with our company (customer, supplier,...
  • The name of the site you are trying to access
  • How you access this application (including its URL)
  • The source of the URL you're using (e-mail, website link, shortcut, friendly acquaintance, etc.).
  • A detailed description of the problem
  • If possible, one or more screenshots showing the problem: the address bar showing the web page consulted and the step directly preceding the problem.
  • Any other information that may help us determine the cause of the problem

Please report any incidents to our team and provide the information listed in the previous point.

To report an incident, please contact us by e-mail or telephone

  • The helpdesk is open from 9am to 5pm.

Changes to this privacy policy

We reserve the right to make changes to this privacy policy.
Last modified on 01/12/22


We undertake to comply with the provisions of the French Data Protection Act of January 6, 1978, as amended.